CONSUMER SERVICE CELL
A ‘Consumer Service Cell’ is functioning at CSD, HQ Mumbai since 1988. It deals with all the complaints received with regard to rates, non-extension of consumer promotion schemes, after-sales-services and the quality of goods supplied by the CSD. URCs and individual entitled consumers are advised to get in touch with the Cell in case no satisfactory reply is received from the Depot Managers / Regional Managers with regard to their complaints. The complaints may be addressed to DGM(MS), CSD, ‘Adelphi’, 119, MK Road, Mumbai – 400020.
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